Refund Terms

Welcome to PYRONALITH's Refund Terms. Please read the following terms carefully to understand our policies regarding refunds.

General Policy

At PYRONALITH, we are committed to ensuring customer satisfaction. If you are not satisfied with your purchase, our team will work diligently to address your concerns. Please review the criteria below to determine your eligibility for a refund.

Eligibility for Refunds

• Refund requests must be made within 30 days of the original purchase date.
• Products must be returned in their original condition and packaging to qualify for a refund.
• Customers are responsible for the return shipping costs, unless the item received was defective or incorrect.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Gift cards
• Downloadable software products
• Customized or personalized items

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your order details.
2. Our team will review your request and provide instructions on how to return the item.
3. Once the return is received and inspected, we will notify you of the approval or rejection of your refund.

Processing Time

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exchanges

If you need to exchange a defective or incorrect item, please contact us at [email protected] with your order details. We will be happy to assist you with the exchange process.

Contact Information

If you have any questions about our refund terms, please do not hesitate to contact us:

• Email: [email protected]
• Phone: (555) 123-4567
• Address: 123 Pyronalith Avenue, Burnsville, NY 12345

Thank you for choosing PYRONALITH. Your satisfaction is our priority, and we are committed to providing exceptional service.